Steak ’n Shake

Reviews

• Dixie Zuger

  star star star star star 22 September 2026

  My family and I have been going here for years. There is something for everyone and no words can describe the shakes.. OMG!! We love everything about this place.. the service is wonderful and the staff are so nice. This is one of the best places to go with a family of seven - cannot beat their prices!!! Thanks Steak n Shake!!!

• Brit Baker

  star star star star star 18 September 2026

  Okay folks let me tell you somethin. I go to Steak ‘n Shake every Friday with my friends and have never experienced service like I did tonight. Absolutely the best waiter I’ve ever had. His name was josh and was super quick with service and had us laughing every time he came to our table. Our drinks got to our table super fast and same with our food. Thank you Josh!!!

• rebecca reynolds

  star star_border star_border star_border star_border 11 September 2026

  My 4 1/2 year old son and I went in on Saturday for breakfast. We arrived at 10:45, they were not busy, and before sitting down we asked if they were still serving breakfast and we were told "Yes, it stops at 11:00." So we sat down, figured out what we were going to order and then our server came to our table, seemed us how we'r were doing and then said, "Oh, you have breakfast menus, we're not serving breakfast anymore" So I said, "We asked before sitting down and [he] said you were. That's the only reason we're here. " She said, "Let me check," she yelled to someone behind the soda area asking about serving breakfast, I never heard the other person answer but or server then just turned around and said, "Yeah, we're not driving breakfast, it stops at 11:00" I looked at my phone and it was 11:00" I would have normally said something, especially since the restaurant was not busy, or server had 2 tables that she was checking on, and we waited 15 minutes before anyone ever came to our table, but our server was already in a "I don't want to be here" mood and was not trying to hide it. So we left. I've been going to this Steak 'n Shake for 21 years and have watched the service and quality of food decline at a steady rate. I think this was it for me. My mom and grandmother have even stopped coming to this location due to the service. French fries are cold, coleslaw is runny, burger buns are dry. It's not like the other Steak 'n Shakes so it's not an across the board change, it's just this location.

• George Walker

  star star star star star 3 September 2026

  Clean restaurant with prompt service. I ordered the cheese burger and wife ordered chicken strips. Burger was fine and strips were good (according to wife). I have had the shakes and they are good too.

• Kristena Queen

  star star star star star 29 August 2026

  I 9 times out of 10 love going here. The food I'd more often than not very delicious. The only only thing I've really experienced a dissatisfaction with is the fries not being "fresh" as in they are barely warm and soggy. As far as cleanliness it is usually quite kept up. The bathrooms are usually satisfactory occasionally the toilets need cleaning and the paper needs replacing for the most part though it's nice. As far as the dinning area, the floors are clean the tables are usually wiped down good and the condiments are full and neatly placed in the baskets. As for the servers most of them are very attentive and pleasant. However unfortunately the server we had today was not so pleasant and did not really seem to care about anything. She didn't even write down our order and said she had been doing this for many years and could remember everything. She did not! I had ordered a bacon steak burger off of the 4 for $4 menu which came with fries and slaw I opted for double fries instead of the slaw and asked for no tomatoes or mustard she brought me apple sauce and did my burger still had everything on it. When I asked her if she could fix it she said that it would take a while because they would have to remake it. I was in no hurry since I was visiting with my best friend and her mom and asked her to please remake it. However when she brought it out the second time it was still wrong. They had taken the tomatoes off but instead of no mustard put extra mustard. When I mentioned that they had put the mustard on there she grabbed the plate and started towards the kitchen. I called to her and just told her it was fine that I would just scrape it off. She was just altogether not very pleasant. Despite her rude behavior the food was still very good. Hopefully on our next visit we will have a much better server and if we do end up being sat with her again maybe she will be in a better mood and be more pleasant. All in all I would recommend going here.